Privacy Policy

Welcome to Anrui Commercial Vehicle Hub. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information. Please read this Privacy Policy carefully before using our website.

1. Information Collection

1.1 Access Information: When you visit Anrui Commercial Vehicle Hub, our servers automatically record certain access information, such as your IP address, visit time, browser type, and operating system information. This information is used for website analysis and improving user experience but is not directly associated with your personal identity.

1.2 Registration Information: When you register an account with Anrui Commercial Vehicle Hub, we may ask you to provide some personal information, such as your name, email address, and contact number. This information is used to create and manage your account and provide you with the necessary services and support.

1.3 Order Information: When you make a purchase or book commercial vehicles or related products on Anrui Commercial Vehicle Hub, we may collect your order information, including product details, payment information, delivery address, and more. This information is used for order processing, delivery, and after-sales services.

2. Information Usage

2.1 Personalized Services: The collected personal information is used to provide you with personalized services and recommendations, such as recommending suitable commercial vehicle models or additional services based on your preferences.

2.2 Order Processing: We use the information you provide to process and fulfill your orders, including order confirmation, delivery arrangements, refund processing, and more.

2.3 Customer Support: The information you provide is used to respond to your queries, resolve issues, and provide customer support and after-sales service.

2.4 Marketing Communications: With your consent, we may send you marketing communications, including promotions, special offers, and information about new products. You can unsubscribe from these communications at any time.

3. Information Sharing and Protection

3.1 Information Sharing: To provide the required services and support, we may share your personal information with commercial vehicle manufacturers, logistics companies, or other partners. These partners only receive your information within the necessary scope and are bound by confidentiality obligations.

3.2 Legal Requirements: We may disclose your personal information when required by law or in compliance with applicable legal regulations.

3.3 Information Security: We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. We regularly assess and update our security measures to ensure the confidentiality and integrity of information.

4. Cookies and Tracking Technologies

4.1 Use of Cookies: We use cookies and similar technologies to enhance website functionality and user experience. Cookies are small files stored on your computer or device that identify your browser and provide personalized features.

4.2 Cookie Controls: You can manage or disable cookies according to your preferences. Please note that disabling cookies may impact your access to and experience on the website.

5. Minors' Privacy

Anrui Commercial Vehicle Hub services are not intended for individuals below the legal age. If we become aware that we have collected personal information from minors, we will take appropriate measures to delete such information.

6. Privacy Policy Updates

We may update this Privacy Policy from time to time. When making significant changes, we will notify you through the website. Please regularly review the Privacy Policy for any changes.

If you have any questions or need further information regarding our Privacy Policy, please contact us.